tapijo

Since Saturday, our PABX line went dead. We could neither make or receive calls.  We did not bother and thought it would be only temporary. On Monday, same scenario. I decided to phone Mauritius Telecom on 8900. The operator took my contact info and I insisted that a technician be sent as soon as possible. The operator replied that a team will be sent on site should they be around. Later i noticed that ADSL line too was dead. This time i phoned 8902. Here again the opeator took my contact info and same rhetoric when i insisted that mails exchanges can not be made and we needed to send or receive faxes.

The boss’ wife came into play and called X, Y, Z to phone MT to enquire and send technicians as soon as possible. Finally, she talked to one of our managers who happens to know someone at MT. Soon after the contact came and checked all our phone lines. He called MT and it was then that we came to know that a nervous system at Coromandel went down and it was the reason for the faults.

Day 2-Today. Still no ring tones. The wife again called the manager. He replied to her that the fault was common to all locations in Coromandel. Later surprise! MT technicians were around. They were very caring and asked about locations of central exchange box. It was in the afternoon that i knew (through the wife) that the manager after consultation with the boss promised the technicians a reward if they could solve the problem very quickly. No comments!!!

This entry was posted on Tuesday, October 7th, 2008 at 4:11 pm and is filed under life, consumption. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.